ARROWIGO

Support

A little help.
A clearer way forward.

Whether it’s a tangled path or a technical hiccup, start here.

Good questions. Simple answers.

How do I clear an arrow?

Look at the direction its tip is pointing. An arrow can leave when no other arrow blocks the straight path from its tip to the edge. Tap anywhere along its line to move it.

What happens when a path is blocked?

The arrow stays in place and you lose one heart. Clear the arrow in front of it first. After three blocked moves, you can restart the level or, when an ad is available, earn an undo to restore the last heart.

How do hints and undo work?

“A little hint” highlights an arrow with a clear exit and is free to use. Undo asks you to watch a rewarded ad, unless you own Remove Ads. Finish the ad to restore your last cleared arrow or lost heart. Remove Ads owners can undo without advertising. Closing early or an unavailable ad does not change your move. Undo is not available after completing a level.

Why isn’t an ad available?

Ads need an internet connection and depend on availability and your privacy choices. Try again later. If an ad cannot load at a level-completion or restart transition, the game continues. You never need an ad to restart or keep solving puzzles.

When does the game show ads?

You choose whether to watch a rewarded ad for undo. Interstitial ads may also appear after finishing a level or when you press restart. Availability can vary; your puzzle progress is saved.

Where is my progress saved?

Arrowigo saves progress and preferences locally on your device. There is no account or cross-device cloud sync. If progress seems missing, check that you are using the same device and app installation. Avoid clearing app data or reinstalling while troubleshooting, because local progress can be lost.

Can I turn off the music or sound effects?

Yes. Open Settings using the sliders icon at the top right. Music and sound effects have separate switches and volume controls. Audio pauses during full-screen ads and when the app is interrupted.

How do I change privacy preferences?

In updated builds, open Settings → Analytics & crash choices to turn either category on or off. Both start off until you choose. Earlier test builds have separate switches in Settings. Ad privacy choices appears there when required by Google’s consent system. You can also manage advertising identifiers through your device settings. See our Privacy policy for more detail.

Can I play without an internet connection?

The puzzles and locally saved progress work offline. Ads, including rewarded undo, need a connection. Once the Remove Ads entitlement is saved on your device, ad-free Undo works offline. Purchasing and restoring require a store connection. Analytics and diagnostic services may send queued data when a connection becomes available, subject to your settings.

Where can I download Arrowigo?

Arrowigo is currently in development for iPhone and Android. Official store links will be added to this website when the app is available.